How To Use Alfa Romeo Connect Smartphone Integration
How To Use Alfa Romeo Connect Smartphone Integration
Learn More About Alfa Romeo Connect at Alfa Romeo of Memphis
Can Alfa Romeo of Memphis answer some of my general Alfa Connect One questions?
A: This is a service that connects to your vehicle with more remote access and control than ever before! You’ll enjoy Roadside Assistance Call, the ability to download destinations to your navigation, remote vehicle start, entertainment services, added safety, and more.Q: Can you list the services available with Alfa Connect One?
A: The services available here include remote vehicle operations, SOS Call, Automatic SOS Call, Assist Call, Roadside Assistance, a Monthly Vehicle Health Report, In-Vehicle Messaging, Vehicle Health Alert, and Remote Software Updates.
Q: Do I need an Alfa Connect One subscription?
A: Yes, you do! You need a trial, plan, or subscription to utilize this service in your life, so make sure you are connected!
Q: Where am I able to download the Alfa Connect One app?
A: On your smartphone, you can download from the Apple Store or Google Play.
Q: Can I use this app to locate my vehicle with Vehicle Finder?
A: You can! You’ll go to the Location tab on the home screen of the app, press the Steering Wheel icon, and then enter your PIN.
Q: How long does the Alfa Connect One plan last?
A: Vehicles equipped properly will be getting a 10-year Connect One Plan that starts the day of purchase. You need to make sure you enroll in the trial, or you have to purchase a subscription after the initial 10-year trial period.
What Vehicle Health Report communications come with Alfa Connect One?
A: Your Alfa Romeo’s Vehicle Health Reports will be sent to you once a month to the email address of your choosing. You can actually assign as many as 4 emails per account to receive the information!Q: Do I have to get a Vehicle Health Report if I’m not interested in receiving one?
A: You do have the ability to opt out of these reports by simply going to your Edit Profile tab in your Owner Account and choosing to not receive them. They’ll always be available to you, but if you don’t want them sent to your email, you can make that decision for your life.
Q: Will I be notified of any recalls for my Alfa Romeo through these Vehicle Health Reports?
A: The reports that are sent to you will absolutely inform you of any open recalls that are happening with your specific vehicle model so you can always stay in the know.
Q: I’m not getting reports even though I’ve opted in, what could be wrong?
A: If you are not seeing reports, then you need to make sure you are registered for Alfa Connect through a subscription and that you have a Uconnect 5C system in your Alfa Romeo.
I’m having issues with Alfa Connect One. Can Alfa Romeo of Memphis help me out?
A: The issue could be that you don’t have a currently active subscription. If you are paying and not seeing any activity, then you are more than welcome to log into your Connect Account for more info.Q: I sent a destination to my vehicle, and they aren’t appearing. What’s going on here?
A: Points of Interest are only downloaded when your Alfa Romeo is started, and if too much time has passed, you may need to submit your POIs again and completely restart your ride. There’s also a limited amount of information from POIs that your Alfa Romeo keeps.
Q: My remote request failed. What should I be doing?
A: When you are utilizing any Remote Services through Alfa Connect One, both your vehicle and smartphone must be receiving a cellular signal. Beyond that, some requests will fail if:
- The check engine light is on
- The oil pressure is too low
- Your car doesn’t have enough fuel
- Your car is already in motion
- The alarm has gone off